Terms of service

Accredit’s engagement rules for digital lending products and consulting

These terms outline how we work with clients, the responsibilities we each carry, and the safeguards we put in place to protect your organisation and your customers.

Last updated15 November 2025
JurisdictionCourts of Bengaluru, India
Governing lawRepublic of India

Engagement scope

These terms cover consulting, product development, managed services, and related deliverables provided by Accredit.

  • Detailed scope, milestones and commercials are captured in the Statement of Work (SOW).
  • Change requests are documented through mutually agreed amendments or change orders.
  • We may work with vetted subcontractors; Accredit remains responsible for their obligations.

Client responsibilities

  • Provide accurate information, accessible stakeholders, and timely approvals.
  • Ensure internal systems, environments and compliance requirements are communicated and available.
  • Obtain third-party approvals or licences required for data sharing or integrations.
  • Maintain appropriate insurance and governance for your products and services.

Fees and payment

  • Invoices are payable within 15 days unless otherwise specified.
  • Delayed payments may attract 1.5% monthly interest or the maximum permitted by law.
  • Taxes, statutory deductions or withholding obligations are borne by the client.
  • Third-party expenses will be invoiced at cost with prior approval.

Intellectual property

Pre-existing IP

Each party retains ownership of their pre-existing intellectual property, tooling and know-how.

Project deliverables

Upon full payment, Accredit assigns project-specific deliverables to the client unless otherwise agreed.

Portfolio usage

We may reference anonymised case studies or outcomes unless prohibited by NDA or law.

Confidentiality

  • Confidential information includes technical, financial, strategic or personal data shared under the engagement.
  • Both parties will use the same degree of care as they use for their own confidential data, and at least reasonable care.
  • Confidential information may be disclosed when required by law after giving reasonable notice to the other party where permitted.
  • Return or destroy confidential information upon request or project completion subject to regulatory retention needs.

Data protection

  • Both parties comply with applicable privacy and data protection laws including RBI guidelines, GDPR (where relevant) and the DPDP Act.
  • Data sharing or processing is governed by a Data Processing Agreement when required.
  • Security incidents are promptly reported, investigated, and corrective action coordinated.

Service levels & warranties

We warrant that services will be delivered with professional diligence and in line with applicable laws.

  • All other warranties, including implied warranties of merchantability or fitness for purpose, are disclaimed.
  • Your remedies are limited to re-performance of non-conforming services or refund of the portion of fees paid for such services.
  • Deliverables are provided “as-is” and may depend on third-party infrastructure or data quality.
Liability & indemnity

Balancing innovation momentum with legal guardrails

Our engagements are structured to minimise risk for both parties while keeping projects moving fast.

Limitation of liability

Each party’s aggregate liability is capped at the fees paid in the preceding six months or INR 50,00,000, whichever is lower, except for wilful misconduct or amounts owed for fees.

Exclusion of damages

Neither party is liable for indirect, consequential, punitive or special damages including loss of profits or revenues.

Indemnities

Each party indemnifies the other against third-party claims arising from gross negligence, wilful misconduct or infringement caused by their deliverables or data.

Term, termination and survival

Unless otherwise agreed, engagements run for the project timeline defined in the Statement of Work. Either party may terminate with 30 days written notice or immediately if the other party materially breaches the agreement and fails to remedy within 15 days of notification. Sections covering confidentiality, IP ownership, fees, liability, and dispute resolution survive termination.

Questions about these terms?

Email legal@accredit.tech and we’ll respond within 3 business days.