Aurora light-mode workspace

Financial CRM that beams clarity into every borrower relationship

Give NBFC teams a cinematic command centre that stitches conversations, compliance and revenue signals together with animated guidance.

Borrower storyboards
Guided compliance rail
Revenue intelligence
Borrower pulse lane
  • Timeline with mood cues
  • Document glow status
  • Next-best action hints
Collections sentiment radar
  • DPD clusters animate in real time
  • Promise-to-pay status
  • Escalation nudges
Compliance autopilot rings
  • Maker-checker snapshots
  • Regulatory logbook
  • Audit-ready exports
Omni-channel nudgesPersona ritualsComposable dashboardsReal-time SLA glowAI motion cues
CRM decoded

Relationship intelligence that remembers every handshake, follow-up and compliance note

A CRM captures moments between people and processes. Our financial CRM layers borrower graphs, credit telemetry and micro animations to keep teams aligned and regulators confident.

  • Single borrower graph unifying LOS, LMS, finance and support feeds.
  • Motion-rich prompts illuminate what changed and who takes action next.
  • Policy guardrails and maker-checker flows embedded in every lane.
  • Revenue, risk and collections leaders collaborate on the same canvas.
Data fabric30+ sources synced

Bureau, payouts, support and partner systems braided into adaptive profiles.

Decisions per day11k automated

Rules, AI nudges and workflows triggering compliant, explainable actions.

Team happiness92% adoption

Design-led rituals keep agents, finance and compliance squads in flow.

Core canvases

Every workspace is a colourful lane tuned for NBFC rhythms

Origination storyboards

Craft cinematic onboarding journeys with animated eligibility cues and document halos.

  • Lead choreography with smart routing
  • eKYC glow states
  • Committee-ready credit dossiers

Agent collaboration deck

Shared task orbit, omnichannel history and sentiment snapshots built for lenders.

  • Unified inbox with emoji tone
  • WhatsApp + email playbooks
  • Role-aware dashboards

Collections kinetic lane

Visualise risk rings, field ops and promise journeys to accelerate repayments gracefully.

  • DPD ring radar
  • Promise-to-pay choreography
  • Smart follow-up automations
Launch choreography

Four luminous phases to activate your CRM with confidence

1

Vision cinema

Co-design borrower journeys, compliance choreography and success scorecards.

Persona sketch workshops Compliance intent mapping Interaction prototypes
2

Graph build

Wire integrations, data contracts and identity resolution into a glowing borrower graph.

Source inventory & APIs Data residency blueprint Sandbox walkthrough
3

Automation motion

Light up omnichannel cadences, risk guardrails and finance reconciliations.

Collections burst studio Loan lifecycle guardrails Finance command centre
4

Enablement orbit

Train squads, ship rituals, measure adoption and iterate with real-time analytics.

Agent enablement labs Change playbooks Feedback & optimisation loops
Automations in motion

Iconic bursts that keep agents, compliance and finance in tight formation

Repayment kindness loop

Combine empathy scripts with AI sentiment scoring to humanise collections.

  • Sentiment radar pulses
  • Promise tracker glow
  • Escalation whisper alerts

Credit upgrade studio

Spot low-risk borrowers and auto-orchestrate upgrade mini-journeys in colour.

  • Propensity scoring sparks
  • Offer storyboard builder
  • Compliance seal checks

Partner NBFC relay

Guide co-lending partners through documentation, training and go-live rituals.

  • Partner dossier lanes
  • Training stage lights
  • Live monitoring ticker
CBS sync GST reconciliation AADHAAR eKYC Bureau scorecards UPI refunds Field mobility Bank connectors
3.4xFaster borrower response time with guided automations
48%Drop in manual compliance escalations per month
4.1xBoost in agent productivity post rollout

Let’s storyboard a CRM experience that feels alive

Partner with our product studio to blend interaction design, automation rituals and governance into one CRM masterpiece.